Application Management Service

Reliable and responsive service that is always there for you

If you are consistently worried about maintaining your mission-critical applications, worry no further. The Sterling Software Application Management Service (AMS) model is a virtual extension of your operating environment. We provide support and application management services on an onsite, onshore or offshore basis.

Our SAP related support services are aimed at providing anywhere, anytime solutions for your business applications. These services are delivered using the best models that align with your business.

Sterling Software BI advantage

• Consistency of resources
• End-to-end SAP system support
• Faster incident-resolution times
• Reliability, responsiveness and security
• Superior quality technical and functional support
• Reduced total cost of ownership
• Internal peer-to-peer review of work products

Delivery models

Onsite:
Our consultants are deployed at the client location for AMS services.

Onshore:
Sterling Software consultants work close to the clients location in the same region or country. This helps minimize costs while usage efficiency is high in this model.

Offshore:
This work takes place through our consulting resources based out of the US. With a large pool of professionals at hand to provide 24×7 support, our service helps clients save time and money for their business.

Hybrid:
Our consultants work across different geographies. The onsite visits will involve only onshore resources traveling and provide 24×7 support.

Support coverage of all key SAP areas